Important Information About Paying for Your Care
Mohawk Valley Health System (MVHS) affiliates Faxton St. Luke’s Healthcare (FSLH) and St. Elizabeth Medical Center (SEMC) are participating providers in many health plan networks. To view a list of the plan in which each affiliate participates, visit our Participating Health Care Plans page. Some health plans use smaller networks for certain products they offer so it is important to check whether we participate in the specific plan you are covered by.
It is also important for you to know that the physician services you receive in the hospital are not included in the hospital’s charges. Physicians who provide services at the hospital may be independent voluntary physicians or they may be employed by the hospital. Physicians bill for their services separately and may or may not participate in the same health plans as the hospital. You should check with the physician arranging your hospital services to determine which plans that physician participates in. Contact information for providers can be found on our Providers page. FSLH and SEMC contract with a number of provider groups, such as anesthesiologists, radiologists and pathologists, to provide services at our hospitals. Contact information for the provider groups the hospital has contracted with is available on our Contracted Providers page. You should contact these groups directly to find out which health plans they participate in.
You should also check with the physician arranging for your hospital services to determine whether the services of any other physicians will be required for your care. Your physician can provide you with the name, practice name, mailing address and telephone number of any physicians whose services may be needed. Your provider will also be able to tell you whether the services of any providers employed or contracted by FSLH or SEMC are likely to be needed, such as anesthesiologists, radiologists and pathologists. Contact information for these providers can be found on our Contracted Providers page. You should contact these groups directly to find out which health plans they participate in.
Hospitals are required by law to make available information about their standard charges for the items and services they provide. This information is available by contacting our Customer Service Department at 315-801-3420 or by email at firstname.lastname@example.org. If you do not have health insurance, you may be eligible for assistance in paying your hospital bills.
Updated Nov., 2019